Share Me Live

Welcome to Share Me Live. Your privacy matters to us. This Privacy Policy explains what information we collect when you use our live streaming application, how we use it, and your rights regarding that information. By using Share Me Live, you agree to the practices described in this policy.

1. Information We Collect

1.1 Account Information

When you create a Share Me Live account we collect:

• Full name or display name
• Email address
• Profile photo (if you choose to upload one)
• Password (stored in hashed form — never in plain text)
• Date of birth (to verify minimum age requirements)

1.2 Usage & Live Stream Data

We collect information about how you interact with the app:

• Live stream titles, descriptions, durations, and viewer counts
• Chat messages, comments, and super chat content sent during streams
• Virtual gifts sent and received (type, amount, timestamp)
• Follower and following relationships
• Session timestamps and in-app activity logs

1.3 Device & Technical Information

• Device type, model, and operating system version
• Unique device identifiers (including advertising ID / IDFA)
• IP address and approximate geographic location (country / region)
• App version and crash/diagnostic reports
• Network connection type

1.4 Payment Information

When you purchase coins, subscriptions, or virtual gifts, payment data is handled by our payment processors. We do not store full credit card numbers on our servers. We do retain transaction records including:

• Purchase amount and currency
• Transaction ID provided by the payment processor
• Subscription status and renewal dates

2. How We Use Your Information

• Operate the service – Create and manage your account, deliver live streams, and process virtual gift transactions.
• Process payments – Complete purchases of coins, subscriptions, and in-app items.
• Personalization – Recommend streams, gifts, and creators based on your activity.
• Advertising – Serve relevant ads through AdMob using your advertising ID (you may opt out via your device settings).
• Safety & moderation – Detect fraud, abuse, and violations of our Community Guidelines.
• Customer support – Respond to your inquiries and resolve account issues.
• Legal compliance – Meet our obligations under applicable laws.
• Service improvement – Analyze aggregate usage patterns to improve features and performance.

3. Third-Party Services

We integrate with the following third-party services. Each has its own privacy policy that governs their data practices.

4. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service providers – Third-party vendors (hosting, payments, analytics) who assist us in operating the app under strict confidentiality agreements.
• Other users – Your display name, profile photo, and public stream content are visible to other users by design.
• Legal authorities – When required by law, court order, or to protect the rights, property, or safety of our users or the public.
• Business transfers – In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality obligations.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data – Retained until you request account deletion or we close your account for policy violations.
• Stream recordings – Retained for up to 90 days after a live stream ends, unless you choose to save them permanently.
• Chat & gift records – Retained for 12 months for safety and dispute-resolution purposes.
• Payment records – Retained for 7 years to meet financial regulatory requirements.
• Deleted accounts – Personal data is purged within 30 days of a confirmed deletion request, except where retention is required by law.

6. Account Deletion

You have the right to delete your Share Me Live account and all associated personal data at any time. To request deletion:

• In-app: Go to Settings → Account → Delete Account.
• Online: Submit a request at https://sml-account-deletion.washingtoninvestments54.workers.dev
• Email: Send a request to support@sharemelive.app

Upon verification of your identity, we will delete your account, coin balance, stream history, chat records, and all personal data within 30 days. Transaction records required for legal/tax compliance may be retained in anonymized form.

7. Children's Privacy

Share Me Live is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@sharemelive.app and we will promptly delete that information.

Users between the ages of 13 and 17 may use the app only with parental consent in jurisdictions that require it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you.
• Correction – Request correction of inaccurate data.
• Deletion – Request deletion of your account and personal data.
• Portability – Receive your data in a machine-readable format.
• Opt-out of advertising – Disable personalized ads via your device settings.

To exercise any of these rights, contact us at support@sharemelive.app.

9. Security

We use industry-standard security measures including TLS/HTTPS encryption in transit, hashed password storage, and access controls to protect your personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but are committed to protecting your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, for material changes, notify you via in-app notification or email. Continued use of Share Me Live after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: